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Posts Tagged ‘social media’


new-media%e2%80%99s-call-for-old-business-sense
February 3rd, 2012 - by: Marc Frechette; Marketing Communications
New Media’s Call for Old Business Sense

As a matter of creed, nearly everything we as digital marketers do is highly measurable with clear ties to return on investment. Because of this digital marketers have a reputation and expectation to track everything. But, could the best uses of new media be too traditional to track effectively? (more…)

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%e2%80%98pin-this%e2%80%99-booms-but-is-the-moola-in-mulu
January 30th, 2012 - by: Jeff McPherson, Director of Client Development
‘Pin This’ Booms, But Is The Moola In Mulu?

Great, another Pinterest blog post. Another post talking about how Pinterest is the new up and coming social platform du jour and how companies are heralding the simple visual brand extension to make their images ‘sticky’ like the instafilm sticker cameras of ‘yore.’

For the uninitiated, Pinterest users categorize your interests into boards populated with ‘pins’ of images found from around the internet. Others can vote it up and follow or like it boosting the board and growing the group of that interest. If you have an interest in ‘Ski Gear,’ and share your favorites from various online stores, others can re-pin and increase the position of the content by essentially ‘voting it up.’ Additionally, all of your Pinterest posts can be shared on to Facebook and Twitter. (more…)

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how-to-five-easy-steps-to-create-a-google-page
November 8th, 2011 - by: Marc Frechette; Marketing Communications
How To: Five Easy Steps to Create a Google+ Page

How to: Create a Google Plus Page

Google+ is counting on a surge of brands to bring our followers into their platform just as we did with Twitter and Facebook. A sort of amalgamation of Twitter’s brief public sharing and Facebook’s rich media, Google+ offers brands interesting sharing and listening opportunities.

In 15 minutes and only five steps, your brand can have a page on Google+. (more…)

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tracking-on-site-social-media-engagement-with-google-analytics
August 8th, 2011 - by: Marc Frechette; Marketing Communications
Tracking On-Site Social Media Engagement with Google Analytics

We’ve discussed tracking social media success before, but sometimes the key metric isn’t simply driving traffic to the site. In some situations, a great goal is to drive engagement with the visitors already there –from every channel. Now, you can track that too.

Social sharing is an essential part of driving organic (‘viral,’ if you must) traffic to your content. ‘Like,’ Tweet and +1 have become natural extensions of word of mouth in the age of online social networks. If the goal is to have your content shared, and the shareability of your content is paramount, then tracking the use of those share buttons is a darned good metric to track. There’s a great metric built into Google Analytic allows for just that. (more…)

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google-%e2%80%93-king-tut%e2%80%99s-tomb-or-al-capone%e2%80%99s-vault
July 15th, 2011 - by: Jason Knights, Account Executive
Google+ – King Tut’s Tomb or Al Capone’s Vault?

Back in the 1980s there was a huge television event where Geraldo Rivera was going to reveal the treasures of “Al Capone’s Secret Vault”. People were wondering if it could be the American version of the King Tut’s Tomb where massive riches hid behind the wall. In the end it turned out to be an empty room and a huge disappointment.

Flash forward to 2011 and the launch of Google+. Some pundits are heralding it as the new King Tut’s Tomb, with untold wealth and knowledge just waiting to be revealed. Others are calling it a 21st Century version of Al Capone’s Vault that contains nothing new and will, in the end, disappoint.

There are two certainties behind this debate: (more…)

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ideas-for-facebook-fan-page-images
June 28th, 2011 - by: Marc Frechette; Marketing Communications
Ideas for Facebook Fan Page Images

When Facebook introduced the row of photos at the top of profiles, a display of the most recent five photos uploaded, users hopped into some amazingly innovative and creative uses. Brands, however, were left with a more interesting challenge. Randomness.

Unlike user profiles, which allow personal profiles to show the tiled images in order, the images on brand pages are displayed in random order. (more…)

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how-milli-vanilli-and-social-media-lead-to-neglected-websites
April 15th, 2011 - by: Colleen Cowette, Account Executive Team Manager
How Milli Vanilli and Social Media Lead To Neglected Websites

Social media marketing has created neglected websites. For the past few years marketers have been focused on social media. It’s all about fans, followers and tweets. Hours are spent daily making sure each social media sandbox is played in with current posts and info. Full-time positions have been created just for social media marketing. In fact, it’s become a cottage industry with consultants coming out of the woodwork to tell you how to maximize this amazing technique. So, what’s all this “socializing” gotten us – forgotten and ignored websites. (more…)

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using-a-profile-for-your-business-on-facebook-why-and-how-to-transition-from-profile-to-page
March 7th, 2011 - by: Marc Frechette; Marketing Communications
Using a Profile for Your Business on Facebook? Why and How to Transition from Profile to Page

There are a lot of brands out there using a personal profile, instead of a page, for their brand. There are arguments on both sides as to which is best. I’m of the “Facebook doesn’t even allow it” camp.

In this post, read the 5 best things you can get on a Facebook page (that you can’t get from a profile) and a sure-fire way to launch your new Facebook page. (more…)

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marketing-lessons-from-a-rescue-dog
February 2nd, 2011 - by: Marc Frechette; Marketing Communications
Marketing Lessons From a Rescue Dog

Marketing Lessons from a Rescue Dog

Meet Sarge, a Kibble-Powered Marketer

I’m convinced that Sarge gets into my Godin, Lipkin and Scott book collections when I’m at work. He’s simply an exceptional marketer.

I can’t take all the credit, he joined our family with a keen sense of presenting himself, engaging with the family and knowing the precise moment to ask for action.

Dogs have a knack for tugging at our heart-strings or driving us bonkers with barking. Always looking to learn from the best practices in marketing, I examined the tail-wagging bests and worst marketing tactics… of dogs. (more…)

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its-all-fun-and-games
January 12th, 2011 - by: Marc Frechette; Marketing Communications
It’s All Fun and Games

Game Mechanics for Marketers

There is a science behind our addiction to games, from Scrabble to Angry Birds to World of Warcraft. The world’s most addicting games make the most of the science of game mechanics, simple to complex systems of rules and rewards designed to drive specific and continued user action and engagement.

For marketers, game mechanics offers a refreshing look at how we invite our audience to discover, share and interact with our brands and our content. (more…)

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use-excel-to-prep-links-for-google-analytics-tracking
January 6th, 2011 - by: Marc Frechette; Marketing Communications
Use Excel to Prep Links for Google Analytics Tracking

While we’ve covered the use of Google’s Link Builder Tool in a previous post, many noted that the official method was time consuming, and not particularly friendly to in-depth, repeated source and campaign tracking.

Use this Excel-based marketing tip to get the most from the Google Analytics platform for monitoring social media campaigns, with the least amount of effort.

Learn to build an automatic link tagger, or download the sample file at the end of this post.

Tagging Social Media Links with Excel (more…)

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start-tracking-social-media-conversions-and-roi-in-under-five-minutes
September 14th, 2010 - by: Marc Frechette; Marketing Communications
Start Tracking Social Media Conversions and ROI in Under Five Minutes

Learn about the simplified method of tracking social media traffic using Google Analytics’ Advanced Segmentation and tagged links that will have you tracking ROI in less than 5 minutes. (more…)

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tracking-clicks-from-social-media-with-google-analytics
September 14th, 2010 - by: Marc Frechette; Marketing Communications
Tracking Clicks from Social Media with Google Analytics

With the popularity of Twitter and Facebook clients, clicks to your website from your posts are often attributed as ‘direct traffic.’ URL shortening services like Bit.Ly often offer inaccurate or disjointed click counts. Tracking the actions and conversion of social media driven visitors.

A trick often used to track the effectiveness of email marketing campaigns; tagged links attribute the source of traffic to the medium and campaign without creating dedicated landing pages or URLs. These tags can be used further in tracking traffic and conversions from social media.

Read how to track clicks from social media using Google Analytics and tagged links. (more…)

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building-your-social-skill-tree-social-media-strategy-archetypes
September 13th, 2010 - by: Marc Frechette; Marketing Communications
Building Your Social Skill Tree: Social Media Strategy Archetypes

From Madden to Dungeons and Dragons, the skill tree is an essential element of game mechanics. Skill trees dictate the abilities and focus of the player and are built by assigning limited resources, or skill points, to form strengths and weaknesses. Read how to apply this gaming standard to build your social media strategy from the primary social media strategy archetypes. (more…)

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the-5-keys-to-digital-communications-disaster-readiness-for-zombies
August 25th, 2010 - by: Marc Frechette; Marketing Communications
The 5 Keys to Digital Communications Disaster Readiness… For Zombies.

This is a survival guide for a digital communications response from a web outage to stolen client data. This post’s tone is light-hearted, but the reality is quite serious. No failure, no matter how improbable, is impossible. Proactive planning of your communications in the cases of specific problems before they happen can be the difference between an understandable downtime and utter disaster.

A glance at communications disasters and debacles from a major apparel brand’s scramble for recovery after a  week-long web outage to the Twitter lampooning of stumbling oil giant BP, highlights how unforgiving our ‘always connected’ consumers are of any lax, or lag in communication, and how potent the improbable can be.

Five years ago your team could take a day to evaluate, prepare and disseminate the official response for almost anything. Today’s digital powered public demands instant response (or they’ll start making one for you.) They want a response now, and they want it across the plethora of channels they use. The only way to respond on your public’s instantaneous deadline is to have planned your response before the panic.

Zombies at your door: A Proactive Digital PR Party game

The goal of this PR party game is to form effective communications procedures for the situation presented, no matter how ridiculous. Zombies are a fun starting point because the situation is a) ridiculous and b) pushes the limits of communication.

As a game, it’s a great way for your team to have some fun without trust falls, not that there’s anything wrong with trust falls. (There is.) As a practice, this skill and forethought puts your organization in a state of readiness so that you can respond clearly, quickly and effectively to any situation.

The Case of Zombies:

Zombies have descended on your facility, making you, your products and services unavailable until the hordes recede. You may be back up and running at daybreak, or the curse of Romero could take your business down permanently. You’re not sure.

Aside from a cricket bat or S Mart chainsaw, your plan should include these 5 key elements, and be built with my number survival-school secret for preplanning success.

(more…)

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i-challenge-you-to-a-digital-duel-part-2
August 16th, 2010 - by: Shawna Crossman, Business Development Associate
I Challenge You to a Digital Duel (Part 2)

So how was Digital Down Day?  It wasn’t earth shattering.  I didn’t emerge a new woman.  Actually, it was a little annoying.  Throughout the day I wanted to hop on the internet, but not because I can’t live without it and I think my loyal tweeps will miss me.  I wanted to be on it for the convenience of it all.  (more…)

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i-challenge-you-to-a-digital-duel
August 12th, 2010 - by: Shawna Crossman, Business Development Associate
I Challenge You to a Digital Duel

Have you ever wondered just how attached you are to the digital world?  Understandably, it is very easy to get sucked into.  Ever since the internet began booming, businesses have been looking for ways to reach out to their customers and interact with them in this digital space.  They are always looking for the up and coming technologies and creating imaginative tools.  Usable, interactive websites and social media have proven to be some of the frontrunners in a business’s marketing strategy and provide them with unique interactions with their customers. (more…)

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behind-the-scenes-at-silvertechweek-4
July 30th, 2010 - by: Kristin Kelly, Marketing Intern
Behind the Scenes at SilverTech:Week 4

I’ve officially finished a month here as SilverTech’s newest intern and in just four weeks I’ve learned so much about social media and technology in today’s marketplace.

SilverTech always aims to be ahead of the curve so, in addition to blogging, I’ve been working on quite a few projects. I’ve recently become friends with Excel and the fax machine, as well as the company’s Flickr account (there are some great pictures of the iPad giveaway that can also be found on Facebook!) (more…)

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jeff-mcpherson-featured-in-ask-the-expert-column
June 1st, 2010 - by: Press Room
Jeff Mcpherson featured in “Ask the Expert” Column
The Amoskeag Business Incubator and Manchester Union Leader’s on-line “Ask-the-Expert” series is an interactive, web-based environment where questions may be asked and answered on various business topics that change each month as new experts are introduced.
New experts are featured periodically, and currently featured is SilverTech’s Jeff Mcpherson. Read his article below.

My Business Is Active On Social Media.  Do We Still Need To Invest In A Website?

Developing a digital communication strategy is a very hot topic for marketers these days, and it comes as no surprise that many discussions about the topic end with more questions than answers.   After all, social media is still in its “testing/experimentation” phase – although from what we are seeing the results are quickly establishing it as a mode of communication that is here to stay. (more…)

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tweet-dreams
March 24th, 2010 - by: Jason Knights, Account Executive
Tweet Dreams

“You’ve got to get on Twitter”. That’s the refrain small business owners constantly hear from most everyone.  What they don’t hear nearly as often though, is how they can use Twitter to actually help their business.

Well pull up a chair. (more…)

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anyone-missing-a-tooth
March 16th, 2010 - by: Erin Presseau, Strategic Interactive Manager
Anyone Missing a Tooth?

If so, I may know where it is.

I had one of the most disturbing experiences I have ever had this past weekend.  We found a human tooth (with a filled cavity and all) in our Chinese food.  More specifically, it was nestled inside the last fried Wonton in the box.

We were having dinner with close friends and their relatives when all of a sudden my friend’s seventy-something year old mother-in-law spit out the tooth on her plate with a strange look on her face. Not knowing what it was at first, we asked her if she was okay.  She looked at the tooth and said something hard was in her Wonton.  When she discovered it was a tooth, we all looked at each other in disbelief and then inspected her mouth to see if maybe it was hers? (more…)

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basic-web-trend-breakdown-for-2010
March 8th, 2010 - by: Paul St. Amand Jr., Web Project Manager
Basic Web Trend Breakdown For 2010

Check me out, in the bow-tie above…. What an absolute stud!!! But anyways…back to business, here are some basic web trends you will be seeing in 2010.

Design:

There are actually quite a few design trends that you will see more of this year. Oversized headers and footers are slowly becoming more widely used. Also, typography has become a huge part of design. We are seeing many designers focus on using larger fonts to attract users, rather than the plain system fonts or images. Though we don’t see a lot of them today, hand drawn or sketch style websites seem to be popping up here and there, and may have a big web presence in the near future. (more…)

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is-facebook-right-for-your-company
March 3rd, 2010 - by: Kerri O'Hara, Marketing Coordinator
Is Facebook right for your Company?

In this day and age, the creation of a Facebook page seems to come naturally in the progression towards expanding the channels companies use to communicate with their audiences. It has proven to be an effective way to form a community around a brand….and did I mention, as of February 2010, it has over 400 million users and of those users, 50% login everyday?   Social media seems to be a tool every company in some way, shape or form has included in their marketing plan. But before a business considers taking the leap into this social realm, they should ask themselves a few important questions. (more…)

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