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Posts Tagged ‘Analytics’


March 25th, 2013 - by: Marc Frechette; Digital Marketing Strategist
Time for a digital marketing spring cleaning

Spring cleaning is a lot of hard work. Even the people who are organized and tidy year-round find that it’s a time for elbow grease, heavy lifting and lots (lots) of Mr. Clean Magic Erasers.

Of course, the hardest part isn’t always the couch moving, refrigerator dragging or wall scrubbing action. The hardest part is knowing where to start. The same is true when it’s time for spring cleaning for your marketing efforts. And it is time to clean up your marketing.

First, I want to acknowledge that I’m not a home cleaning expert. This is, after all, a marketing blog, but this mention is here mostly to keep my wife from putting me in charge of spring cleaning in our home this year.

Light dusting – the easy stuff

Show me one person who starts cleaning the house by moving the refrigerator, and I’ll show you somebody who works out a little too much. The rest of us start with the light work that has the biggest effect. Why? It’s easy work and we can see the results. Here’s how to get started.

Clean your email marketing lists

Most email marketing platforms will remove ‘bad’ emails automatically, but there’s more to list health than removing broken addresses.

If you measure the quality of your email lists by engagement, consider a campaign to separate those who are actively participating and paying attention from those who drag your mail to the trash. If your platform allows, send an email to those not opening emails or clicking, and invite them to re-subscribe to your content. Remind them why then signed up in the first place, and the kind of content they’ll be missing out on if they don’t.

Removing or segregating those users who are emotionally unsubscribed is a great way to see the actual engagement of your email marketing efforts.

Polish your metrics windows

Your social media channels, email marketing program, website, mobile site, microsites and CRM all have at least one form of marketing intelligence or analytics built into them. Have your charts been collecting cobwebs over the past year?

Check the condition of your marketing measurement tools to ensure they’re set up and functioning correctly. Take some time to re-explore the interface and be on the lookout for interesting updates or additions that have been added over the past year.

Did your email provider add social media tools? Or take a look at the new ways you can measure participation on Pinterest. And have you checked out Google’s new(ish) multi-channel reporting?

Just like that drawer in your kitchen (you know the one) you may be the owner of a lot more useful tools and gadgets than you know! Take a moment to inventory what you have.

Move the fridge and get the broom!

Now it’s time to really clean up your marketing efforts. Are you ready?

Download our free guide, 5 Things Every Marketer Should be Doing (But Isn’t) and learn how you can get more shine from your online and traditional marketing without a whole lot of hard scrubbing.

In the free download for marketers, there’s even an offer for a free consultation if you want help finding the best start point for your company… or need a hand moving that refrigerator.

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November 2nd, 2011 - by: Erik Strout, Digital Solutions Executive
Google’s Multi-Channel Funnels for Marketers

Digital marketing forensics just keeps on getting better. A recent addition to the Google Analytics tool kit that exemplifies this improvement is Multi-Channel Funnels. With Multi-Channel Funnels you can now measure the effectiveness of each digital channel (and even off-line channels to some extent) that you use to reach audiences and drive them to conversion.

Conversions are (obviously) a wonderful thing. Like the high scoring star player on a soccer team they tend to be the focus of attention, while the other players who helped move the ball down the field often go un-noticed. Just like in sports there are often other players, or sources, that assist in achieving that coveted moment of conversion in digital marketing. (more…)

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August 8th, 2011 - by: Marc Frechette; Digital Marketing Strategist
Tracking On-Site Social Media Engagement with Google Analytics

We’ve discussed tracking social media success before, but sometimes the key metric isn’t simply driving traffic to the site. In some situations, a great goal is to drive engagement with the visitors already there –from every channel. Now, you can track that too.

Social sharing is an essential part of driving organic (‘viral,’ if you must) traffic to your content. ‘Like,’ Tweet and +1 have become natural extensions of word of mouth in the age of online social networks. If the goal is to have your content shared, and the shareability of your content is paramount, then tracking the use of those share buttons is a darned good metric to track. There’s a great metric built into Google Analytic allows for just that. (more…)

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January 25th, 2011 - by: Marc Frechette; Digital Marketing Strategist
Are You Losing Business to iPhones and Androids?

A Quick Analytics Tip for Mobile Fact Finding

Mobile internet access is becoming more and more commonplace, as are mobile friendly and mobile optimized websites. However, justifying the investment of creating a mobile website or making an existing website mobile friendly can be difficult for many marketers. Use Google Analytics to show the boss just how much you’re losing to mistreated iPhone’s, Androids and other mobile devices.

“How much mobile traffic does my website get?”

It helps to know how much traffic to your website comes from mobile browsers. Google Analytics features a report that shares traffic data, to include time on website and bounce rate, for mobile devices – it even does some of the hard work for us by comparing the performance of mobile users to your average traffic.

The sample report below shares some mobile use insight on a corporate website with moderate traffic.

Google Analytics - Mobile Traffic

(more…)

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January 6th, 2011 - by: Marc Frechette; Digital Marketing Strategist
Use Excel to Prep Links for Google Analytics Tracking

While we’ve covered the use of Google’s Link Builder Tool in a previous post, many noted that the official method was time consuming, and not particularly friendly to in-depth, repeated source and campaign tracking.

Use this Excel-based marketing tip to get the most from the Google Analytics platform for monitoring social media campaigns, with the least amount of effort.

Learn to build an automatic link tagger, or download the sample file at the end of this post.

Tagging Social Media Links with Excel (more…)

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September 14th, 2010 - by: Marc Frechette; Digital Marketing Strategist
Start Tracking Social Media Conversions and ROI in Under Five Minutes

Learn about the simplified method of tracking social media traffic using Google Analytics’ Advanced Segmentation and tagged links that will have you tracking ROI in less than 5 minutes. (more…)

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September 14th, 2010 - by: Marc Frechette; Digital Marketing Strategist
Tracking Clicks from Social Media with Google Analytics

With the popularity of Twitter and Facebook clients, clicks to your website from your posts are often attributed as ‘direct traffic.’ URL shortening services like Bit.Ly often offer inaccurate or disjointed click counts. Tracking the actions and conversion of social media driven visitors.

A trick often used to track the effectiveness of email marketing campaigns; tagged links attribute the source of traffic to the medium and campaign without creating dedicated landing pages or URLs. These tags can be used further in tracking traffic and conversions from social media.

Read how to track clicks from social media using Google Analytics and tagged links. (more…)

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